Privacy Policy

Vnrailways.com commits to protecting all users’ privacy and protecting their personal information when they use the online service on Vnrailways.com. The purpose of the privacy policy is to inform all of you about what information we gather, how we use it and how we disclose with the third parties. So please read carefully before using our service on Vnrailways.com

What information we collect

Personal information

When you use the online services on Vnrailways.com, we will collect the personal information from you like Full name, contact information; shipping address, mobile telephone number, credit card information before we process your orders.

Non-personal information

During your booking process, we also gather some your non-personal information which cannot be used to identify or contact you, such as demographic information

How we use it

With your personal information, we will use it to communicate with you about products purchased through our website, to provide customer support in connection with those products.

Information disclosure to third parties

We do not share your personal information with any non-cooperative third party without your permission.

However we also have to inform that we sometimes cooperate with some service companies to assist us in providing you certain service like shipping company, the thirds parties to process online transaction payment. In this situation, we will have to share your personal information with them and use them to provide the particular products and service.

Cookies policy

We use cookies on our website to enhance security and ensure that you have the best shopping experience possible. We do not store personally identifiable information, and the cookies we use do not harm your computer.

Information accuracy

If you have any enquiries about the accuracy of your personal information, the use of your personal information, the request about correcting, updating your database or any questions about our privacy policy, should be directed to our supported email.

Website security

Vnrailways.com use the highest security to protect all your personal information on our website. With Secure Socket Layer (SSL) software and McAfee Secure, we make sure that all your information are safety and security of this site.